FIND A LOCATION
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QUESTIONS? Please Contact Us!
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001 800 852 5385 (toll-free, for calls within Thailand and from phones that can make international calls only) or +612 8208 9662 (for calls from overseas) |
HOW TO RECEIVE MONEY
It's very easy to receive money through us. First, locate your nearest Western Union Agent in Thailand here. Then make your way to the Agent location.
CONFIRM THAT THE MONEY IS READY FOR PICK UP
But before you (the receiver) visit our Agent location, make sure that the money is ready to be collected. Either contact the sender to confirm, or track the status of your money transfer online or call our Thailand Customer Service Center at 001 800 852 5385 (toll-free, for calls within Thailand and from phones that can make international calls only) or +612 8208 9662 (for calls from overseas). 
VISIT THE AGENT LOCATIONRemember to bring the following information:
- The sender's full name (that is, first, middle and last names).
- The country where the money was sent from.
- The amount that was sent.
- The Money Transfer Control Number (MTCN).
- Your government-issued identification with photo.
COMPLETE THE 'TO RECEIVE MONEY' FORMJust fill out the form and provide the Agent the MTCN and your government-issued photo identification to receive money. 
REVIEW AND SIGN THE RECEIPTYou'll be given a receipt. Review it thoroughly and sign the receipt if all the details are accurate. 
RECEIVE YOUR MONEYThe Agent will then hand you your money together with the receipt. The transaction is complete. Please keep your money in a safe and secure place.
