Terms and Conditions

CHECK THIS OUT HOW TO SEND HOW TO RECEIVE

FIND A LOCATION

There's one near you!

Find a Western Union location near you in Thailand.

Advanced Search

More Western Union sites!

Send money online if you live in one of the
following countries:

Other Western Union sites:

QUESTIONS? Please Contact Us!

001 800 852 5385 (toll-free, for calls
within Thailand and from phones that can
make international calls only) or
+612 8208 9662 (for calls from overseas)

Online Website Terms and Conditions

THESE TERMS AND CONDITIONS APPLY TO AND GOVERN YOUR ACCESS TO AND USE OF THIS WEBSITE (the “Site”)

YOU MUST BE 18 OR OVER TO USE THE SITE. YOUR USE OF THE SITE WILL BE GOVERNED BY THESE TERMS AND CONDITIONS. IT IS IMPORTANT THAT YOU READ AND UNDERSTAND OUR TERMS AND CONDITIONS AS ANY ACCESS OR USE OF THIS SITE SHALL INDICATE THAT YOU ACCEPT THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.

The Site is run for Western Union Financial Services, Inc of 100 Summit Avenue Montvale, New Jersey, USA, a Colorado registered company with number 22 299 3574 (Western Union) and references to “we”, “us”, “our” are references to Western Union.

This website is operated by:

Profero Shanghai
5401-5402, Block 5, 436 Jumen Road
Bridge 8 II, Luwan District
Shanghai, P.R.C. 200023

T +86 21 3331 5198
F +86 21 3331 5197
www.profero.com

We may change these Terms and Conditions from time to time. We will notify you of any change to these Terms and Conditions by posting a clear and readily accessible notice of change on the Site. If you continue to use the Site, you will be bound by any change and should therefore regularly visit this page in order to review the then current Terms and Conditions.

1. OUR RESPONSIBILITY TO YOU

1.1

Whilst we endeavour to ensure that the Site is normally available 24 hours a day, we shall not be liable if for any reason the Site is not available at any time or for any period. Access to the Site may be suspended temporarily from time to time and without notice in the case of system failure, maintenance or repair or for any other reason beyond our control or if we deem it necessary. For the avoidance of doubt, we shall not be liable for any loss or liability which may be suffered or incurred by you as a result of any suspension of, or interruption to, the operation of the Site.

1.2

This Site, including all content on or available through the Site, is provided on an ‘as is’ basis and we do not make any representation or give any warranty in respect of the Site or any of its content. In particular, but without limitation, we do not give any warranty as to the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained on the Site. The content of the Site is not intended as advice and should not be relied upon.

1.3

We do not accept any responsibility to you for:

(a)	malfunctions in communications facilities which cannot reasonably be considered to be under our control and that may affect the accuracy or timeliness of messages you send or the material you download via the Site;
(b)	any losses or delays in transmission of messages or material you download arising out of the use of any Internet access service provider or caused by any browser or other software which is not under our control;
(c)	viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading any materials, data, text, images or audio from the Site;
(d)	any unauthorised use or interception of any message or information before it reaches the Site;
(e)	any unauthorised use of or access to data relating to you or your transactions which is held by us (unless such use or access is caused by our negligence, fraud or failure to comply with laws relating to the protection of your data), to the extent permitted by English law;
(f)	Any content provided by third parties

2. YOUR RESPONSIBILITY TO US

2.1

You acknowledge and agree that:

(a)	when you post any information onto the Site, or cause any information to be published on the Site, you will provide us with true, accurate, current and complete personal information;
(b)	you will maintain and promptly notify us of any change to such information to keep it true, accurate, current and complete;
(c)	you will not use the Site for or in connection with any prohibited or unauthorised purpose including framing or linking to the Site, nor in connection with any commercial endeavors except those that are specifically endorsed or approved by us. Any commercial advertisements or promotions, affiliate links and other form of solicitation may be removed and may result in termination of membership. More generally any violation of these Terms and Conditions may result in the termination of your access to the Site.
(d)	Please note that Western Union or Profero may delete comments/messages and/or edit comments/messages as it sees fit, including, for the avoidance of doubt deletion of offensive or illegal material

2.2

You agree not to use the Site for any of the following purposes:

(a)	anything that is unlawful, illegal or forbidden by these Terms and Conditions;
(b)	defamation, harassment, stalking, grooming, threatening or otherwise infringing, violating or limiting the rights of other users of the Site;
(c)	creating a false identity for the purpose of misleading others or collecting information or data about others;
(d)	distributing to others or uploading any materials that may be considered offensive, obscene, pornographic, harmful or otherwise infringe the intellectual property rights or other rights of any third party;
(e)	interfering in any way with the enjoyment of any other user of the Site;
(f)	advertising any products or services or linking to any third party products, services, websites or advertisements;
(g)	anything that involves the transmission of chain letters or unsolicited mass mailings;
(h)	promoting any criminal activity or providing information about the same;
(i)	and/or misuse of the Site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is or may be malicious or technologically harmful.

2.3

Western Union may remove contributions that are not submitted in either the Thai or English language. By submitting your comments/messages, you hereby give Western Union the right, but not the obligation, to post, air, edit, exhibit, telecast, archive, cablecast, webcast, re-use, publish, reproduce, use, license, print, distribute or otherwise use your comments/messages and first name and county via all forms of media now known or hereafter devised, worldwide, in perpetuity.

3. CUSTOMER SERVICE

If you discover any errors or have any problems with or related to this Site, you may call us on Toll-Free 001 800 852 5385 (applicable for calls originating in Thailand from Thai registed phones with international calling capability) Service hrs are Mon-Sun 8 am to 9 pm

4. LIABILITY

4.1

We and our group companies and our and their officers, directors, employees, shareholders or agents, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in any way or in connection with:

(a)	the Site;
(b)	the use, inability to use or the results of use of the Site;
(c)	any websites linked to the Site or the material on such websites;
(d)	your downloading of any material from the Site or any websites linked to the Site;
(e)	viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Site.

4.2

You shall indemnify us (and you shall keep us indemnified) and hold us and our directors, employees, agents and representatives harmless against any claim, loss, expense, liability or damages suffered by us resulting from the use of the content or data which you have submitted to the Site or your breach of these Terms and Conditions.

4.3

Nothing in these Terms and Conditions shall exclude any party’s liability for:

(a)	death or personal injury arising through negligence;
(b)	fraudulent misrepresentation;
(c)	anything else that cannot be excluded or limited by us under English law.

5. INTELLECTUAL PROPERTY

The site, the content including but not limited to designs, graphics, pictures, videos, information, applications, software, music, sound an other files and their selection and arrangement, and all intellectual property relating to them and contained in them (including but not limited to copyrights, patents, database rights, trademarks and service marks) are owned by us, our affiliates, or third parties. All right, title and interest in and to the Site shall remain our property and/or the property of such other third parties.

6. SEVERABILITY

If any part of these Terms and Conditions is found to be unenforceable it will not affect the enforceability of the remainder of the Terms and Conditions.

7. GOVERNING LAW

Our agreement with you is governed by English law and any dispute arising in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of England.

8. OUR COMMITMENT TO PRIVACY

This Site does not collect or store personal data of those accessing the site to send an email.

Privacy is important to us. Data is processed in accordance with our Privacy Policy, which you can access by clicking here.

How You Can Access, Oppose Or Correct Your Personal Information & Contact Us
You can at any time access all the personal information that we collect about you online and maintain, you can revoke any prior authorization granted in connection with the processing of your personal information, oppose the collection, you can correct factual errors in your personal information or ask us other questions or express concerns about these privacy policies, by:

Calling Western Union on Toll-Free 001 800 852 5385 (applicable for calls originating in Thailand from Thai registed phones with international calling capability) Service hrs are Mon-Sun 8 am to 9 pm

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections to your personal information.